I read an amazing quote that greatly pertains to business and one of my core philosophies. “There is, in fact, no guarantee against product (or service’s) obsolescense. If a company’s own research does not make its products obsolete, another’s will.”
I like to do all that I can to (through the use of technology) reduce the amount of time that I spend on routine bookkeeping activities to save my customers time and money. If I don’t, than someone else will for me, and I don’t want that. I beleive it’s best to always work in your customers’ best interests so that you don’t become obsolete even it it means losing some revenue.
What products or services do you sell that someone is trying to make obsolete?
What is your plan to deal with it?