June 22, 2016
I had a great experience with an air conditioner Repair Guy / Salesman and it made me think of how you know your dealing with a professional and I came up with some points.
1 – They’re confident and honest enough to tell you, you don’t need a new product when the old product is working fine.
2 – They realize that once a professional understands the underlying system they are able to work on any similar system.
3 – They go over and above the call of duty. (Let me borrow his ladder to get rid of some hornets nests)
4 – Doesn’t leave until the customer is satisfied.
5 – Courteous and Friendly
I’ll expand on these in the coming bi-weeks.